Privacy Policy — How 1131gg Protects Your Data

Welcome to the 1131gg Privacy Policy. This document sets out how 1131gg ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects personal data belonging to our registered Players ("you", "your").

This Privacy Policy applies to all personal data processed through the 1131gg website (1131gg.cam), our mobile-optimized interface, and any associated services. It supplements our Terms & Conditions and should be read in conjunction with that document.

1131gg recognizes that many of our Players are based in Indonesia — across Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Makassar, Semarang, Palembang, and beyond. While our Platform is an English-language international service, we process the personal data of Indonesian residents in accordance with applicable international data protection standards and best practices.

By registering an account on 1131gg, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please do not use the Platform.

For the purposes of applicable data protection law, 1131gg is the data controller responsible for your personal information. This means we determine the purposes for which and the manner in which your personal data is processed.

If you have questions about how 1131gg handles your data, wish to exercise your data subject rights, or need to contact our data protection team, please email [email protected] with "Data Privacy Request" in the subject line. Our team will respond to all privacy inquiries within 10 WIB business days.

1131gg collects several categories of personal data to operate the Platform, verify your identity, process transactions, comply with regulatory obligations, and provide customer support. The specific data points we collect include:

We collect this data directly from you during registration, KYC verification, and ongoing account use. We also collect technical data automatically through cookies, log files, and analytics tools as you interact with the Platform.

1131gg processes your personal data for the following purposes, all of which are essential to the operation of a secure, compliant, and user-friendly online betting platform:

• Account Management: To create and maintain your Player account, authenticate login sessions, manage username and password resets, and enforce our one-account-per-player policy.
• Identity Verification & KYC: To verify your identity, confirm you are at least 21 years of age, prevent duplicate accounts, and comply with international anti-money laundering (AML) and counter-terrorist financing (CTF) obligations.
• Payment Processing: To process deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja; to process withdrawals to verified payment methods; and to reconcile financial transactions.
• Service Delivery: To enable you to place bets on football (bandar bola), togel, live casino games, slots, and other betting markets; to settle bets and credit winnings to your account; to maintain game history and transaction records.
• Fraud Prevention & Platform Security: To detect and prevent fraudulent activity, bonus abuse, multi-accounting, collusion, money laundering, and other prohibited conduct described in our Terms & Conditions.
• Regulatory Compliance: To comply with applicable gambling regulations, AML/CTF laws, data protection requirements, and requests from law enforcement or regulatory authorities.
• Customer Support: To respond to your inquiries, resolve disputes, troubleshoot technical issues, and provide Indonesian-speaking and English-speaking assistance via email and live chat.
• Responsible Gaming: To implement deposit limits, session reminders, self-exclusion periods, and reality checks; to monitor account activity for signs of problem gambling; and to provide responsible gaming resources and support.
• Marketing & Promotions: To send you promotional offers, bonus announcements, and service updates (where you have opted in); to tailor promotions to your betting preferences; to operate our VIP loyalty program.
• Platform Improvement: To analyze user behavior, identify technical bugs, optimize page load times, improve mobile responsiveness, and enhance overall user experience.
• Legal Obligations: To enforce our Terms & Conditions, respond to legal claims, and protect the legal rights and property of 1131gg and its stakeholders.

Under international data protection principles, 1131gg must have a lawful basis for processing your personal data. We rely on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contractual obligations to you under the Terms & Conditions — including creating your account, processing bets, handling deposits and withdrawals, and providing customer support.
• Legal Obligation: Processing is required to comply with legal and regulatory obligations applicable to 1131gg as an online gambling operator, including KYC, AML, CTF, and responsible gaming requirements.
• Consent: For marketing communications and certain optional data uses (such as tailored promotions), we rely on your explicit consent, which you may withdraw at any time by contacting support or using unsubscribe links.
• Legitimate Interests: Where processing is necessary for 1131gg's legitimate business interests — such as fraud prevention, platform security, and service improvement — and these interests are not overridden by your fundamental rights and freedoms.

1131gg does not sell or rent your personal data to third parties for their marketing purposes. However, we may share your data with carefully selected partners and service providers in the following limited circumstances:

• Payment Processors: Your financial data (bank account details, e-wallet identifiers) is shared with trusted third-party payment gateways to facilitate deposits and withdrawals. These processors operate under strict confidentiality agreements.
• Game Providers: Anonymized or pseudonymized gameplay data may be shared with game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) for licensing compliance and game performance analytics. No personally identifiable information is included.
• KYC & Identity Verification Services: We use third-party identity verification providers to authenticate government-issued documents and perform age verification checks. These providers are bound by data protection agreements and process data solely for verification purposes.
• Cloud Infrastructure Providers: 1131gg uses secure cloud hosting and database services to store and process Platform data. These providers maintain ISO 27001 certification and implement bank-grade security controls.
• Customer Support Tools: Live chat and email support systems may be hosted by third-party service providers. Support agents access only the data necessary to resolve your inquiry.
• Law Enforcement & Regulatory Authorities: We may disclose your data in response to valid legal requests, court orders, subpoenas, or regulatory directives; to enforce our Terms & Conditions; to protect the safety and security of the Platform and its users; or to prevent fraud and criminal activity.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

1131gg retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your active account plus 7 years after account closure to comply with financial record-keeping obligations under applicable AML and tax law.
• KYC Documents: Retained for 7 years following the last transaction or account closure, as required by international AML/CTF regulations.
• Financial Transaction Records: Retained for 10 years to comply with anti-money laundering and financial audit requirements.
• Betting & Game History: Retained for 7 years to support dispute resolution, regulatory audits, and responsible gaming oversight.
• Customer Support Communications: Retained for 3 years after the last interaction to maintain service continuity and support quality assurance.
• Marketing Data: Retained until you withdraw consent or request deletion, whichever occurs first. Promotional preference data is deleted immediately upon opt-out.
• Technical & Analytics Data: Anonymized or aggregated technical data may be retained indefinitely for statistical analysis and Platform improvement purposes. This data cannot be used to re-identify you.

Once a retention period expires, 1131gg will securely delete or anonymize your personal data in accordance with our data retention schedule. You may request early deletion of certain data types by contacting our support team, subject to our legal and regulatory obligations.

1131gg takes data security extremely seriously. We employ a comprehensive suite of technical, organizational, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All data transmitted between your browser and 1131gg servers is encrypted using Transport Layer Security (TLS) 1.3, the same standard used by banks and financial institutions worldwide.
• Password Hashing: Player passwords are never stored in plain text. We use industry-standard bcrypt hashing with salt to ensure that even in the unlikely event of a database breach, passwords remain unreadable.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their accounts. This adds an additional layer of security by requiring a time-based one-time password (TOTP) from an authenticator app at login.
• Firewall & Intrusion Detection: Our servers are protected by enterprise-grade firewalls and real-time intrusion detection systems that monitor for suspicious activity 24/7.
• Access Controls: Personal data is accessible only to authorized 1131gg personnel on a strict need-to-know basis. All employees with data access undergo background checks and regular security training.
• Regular Security Audits: 1131gg undergoes annual third-party security audits and vulnerability assessments to identify and remediate potential weaknesses in our infrastructure.
• Data Segregation: Player funds are held in segregated accounts separate from operational funds, ensuring that your money is always available for withdrawal.
• Incident Response Plan: In the unlikely event of a data breach, 1131gg has a documented incident response plan to contain the breach, notify affected users, and report to relevant authorities within the required timeframes.

While we implement robust security measures, no system is 100% secure. You can help protect your account by choosing a strong, unique password, enabling 2FA, never sharing your login credentials, and logging out after each session on shared devices.

Under international data protection principles, you have the following rights with respect to your personal data:

• Right to Access: You may request a copy of the personal data 1131gg holds about you. We will provide this information in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct or update it. Many data fields can be updated directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data in certain circumstances — such as where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. However, we may be legally required to retain certain data for AML, regulatory, or legal defense purposes.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in specific situations, such as where you contest the accuracy of the data or believe it was processed unlawfully.
• Right to Data Portability: You have the right to receive your personal data in a portable format and to request that we transmit it directly to another service provider, where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, in which case we will cease processing unless we have compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
• Right to Lodge a Complaint: If you believe 1131gg has processed your data unlawfully or violated your privacy rights, you have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.

To exercise any of these rights, please contact our support team at [email protected] with "Data Rights Request" in the subject line. We will respond to all requests within 30 days. We may ask you to verify your identity before processing certain requests to prevent unauthorized disclosure of personal data.

1131gg uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize you on subsequent visits.

We use the following types of cookies:

• Essential Cookies: These are necessary for the Platform to function. They enable core features such as secure login, session management, and transaction processing. You cannot opt out of essential cookies without disabling Platform functionality.
• Performance & Analytics Cookies: These cookies help us understand how Players interact with 1131gg — which pages are most popular, where users spend the most time, and where technical errors occur. We use this information to improve the Platform. Analytics data is anonymized where possible.
• Functionality Cookies: These remember your preferences, such as language selection, time zone, and bet slip layout, to provide a more personalized experience on return visits.
• Marketing & Targeting Cookies: These track your activity across the Platform to build a profile of your interests, enabling us to show you more relevant promotional offers and content. You may opt out of marketing cookies through your browser settings.

Most modern browsers allow you to control cookie preferences through their settings. You can configure your browser to reject all cookies, accept only essential cookies, or notify you when a cookie is being set. Please note that disabling cookies may impact your ability to use certain features of the Platform.

1131gg operates a strict 21+ only policy. The Platform is not intended for use by anyone under the age of 21, and we do not knowingly collect personal data from minors.

All new accounts undergo mandatory age verification through KYC document checks. If we discover that a person under 21 has registered an account or provided personal data to 1131gg, we will immediately and permanently close the account, delete all associated personal data (except as required for regulatory reporting), and forfeit any funds in accordance with our Terms & Conditions.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling sites. If you believe a minor has accessed 1131gg or provided us with personal information, please contact our support team immediately at [email protected].

1131gg operates as an international online betting platform. Your personal data may be transferred to, stored in, and processed in countries outside Indonesia where our servers, cloud infrastructure providers, and third-party service providers are located.

These countries may have data protection laws that differ from those in Indonesia. However, 1131gg ensures that all international data transfers are protected by appropriate safeguards, including:

• Standard contractual clauses approved by international data protection authorities.
• Binding corporate rules and data processing agreements with all third-party processors.
• Verification that recipient countries provide an adequate level of data protection under applicable law.

By using 1131gg, you consent to the transfer of your personal data outside Indonesia for the purposes described in this Privacy Policy.

1131gg reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform functionality. When material changes are made, we will notify registered Players via email at the address on file and update the "Last Updated" date at the top of this page.

Your continued use of 1131gg following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically — at least once every three months — to stay informed about how we protect your data.

If you do not agree with a revised Privacy Policy, you must stop using the Platform and contact support to request account closure in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact the 1131gg support team:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: For data privacy inquiries, please use "Data Privacy Request" to ensure your message is routed to our dedicated privacy team.
• Support Hours: 08:00 – 24:00 WIB (daily, including Indonesian public holidays)
• Average Response Time: Privacy requests are handled within 10 WIB business days; urgent security matters within 24 hours.

For data subject rights requests (access, rectification, erasure, portability), please provide your full name, registered email address, and a clear description of the data or action you are requesting. We may ask you to verify your identity before processing your request to prevent unauthorized disclosure of personal information.